[Remote] Senior Product Designer

Note The job is a remote job and is open to candidates in USA. Swiftly, Inc. is on a mission to help cities move more efficiently with their leading transit data platform. They are seeking two Senior Product Designers to design software for transit agency staff, focusing on real-time passenger information and ridership analysis. Responsibilities Design software for transit agency staff across the full product cycle, from discovery and research through prototypes and high-fidelity designs Partner with product managers and engineers to shape product strategy by visualizing problems and solutions Plan and lead user research — interviews, usability tests, synthesis — and communicate findings in ways that change decisions Design for the real-world context your work lands in, including the operational workflows and service outcomes that connect to the software Work alongside engineering during the build phase, acting as a quality check between what gets built and what users actually need Contribute to Swiftly's design system and help raise the team's design foundation over time Skills 8+ years of product design experience, with a track record of taking complex products from conception to completion You use AI tools to prototype with production-level code, moving fast to test ideas at real fidelity — and you still sweat the details on the canvas, getting every pixel right when it matters Experience in complex domains operational software, data-dense interfaces, or products where understanding the underlying logic is part of the design work. Comfort with automation and trigger-based systems is a strong signal Comfort with data visualization and analytical UX dashboards, reporting, and exploratory analysis. An interest in designing for open-ended, user-driven outputs — including AI-assisted or prompt-to-output paradigms — matters here, even without direct experience An eye for how flows fit together across a product area and how software decisions play out in the real world. Service design methods (blueprints, journey mapping) help; coherence across touchpoints and teams is the point Strong user research skills knowing which method to use, interviewing well, and turning findings into decisions rather than documents You shape direction, not just execute a brief. You help scope problems, set what success looks like with product and engineering, and turn research into strategy that reaches adjacent flows and the design system You lift the designers around you through direct, specific feedback and mentorship, raising the standard of the work near you — not only your own You articulate and defend design decisions to engineers, product managers, and stakeholders, and change your mind when the evidence shifts Benefits Equity compensation for every employee Medical, Dental and Vision Retirement with Employer Match Flexible Spending Account (FSA) Home office setup reimbursement Monthly cell/internet reimbursement Monthly "Be Well" stipend Flexible PTO with a recommended minimum Flexible work environment 16 paid holidays, including holidays in months without US national holidays 12 fully paid weeks of leave for child birth/adoption Company Overview Swiftly is the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. It was founded in 2014, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is http//goswift.ly.